By integrating Revive’s AI-powered platform, the IT Services partner was able to dramatically streamline and automate key elements of its sales pipeline. The Intelligence Difference: AI Tailored to the IT Sales Revive’s AI platform was custom-built to address the It Services partner's unique needs, providing an edge in the market: Technical requirement gathering: AI handled the initial qualification of technical needs, ensuring that only qualified prospects moved forward. Project scope and budget pre-qualification: Automated assessment streamlined the decision-making process. Initial solution recommendations: AI offered clients personalized, preliminary solutions, saving time for technical teams. Engagement tracking: Detailed tracking of client interactions allowed for seamless follow-up and more personalized communication. Immediate Implementation Impact Because of these personalized solutions and the AI boost, the IT Services partner was able to experience some immediate impacts: Response time reduced to under 5 minutes; AI-driven technical requirement qualification; Automated solution matching; Intelligent opportunity scoring; Strategic Execution Revive’s AI transformed how the IT Services partner engaged with prospects, automating several key processes to ensure a consistent, efficient pipeline: Multi-channel engagement sequence: Clients were engaged across multiple channels, ensuring consistent touchpoints. Instant technical inquiry response: Automated responses to inquiries improved lead conversion. Automated solution scope assessment: AI quickly assesses client needs to recommend the best-fit solutions. Discovery call scheduling: Intelligent scheduling automated discovery calls, improving client engagement.

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Within just six months of implementing Revive, the IT Services partner experienced substantial growth in key metrics: 247% increase in qualified lead handling Discovery call show rate improved from 55% to 79.8% 2.1x increase in technical qualification efficiency 33.7% growth in proposal win rate 49% reduction in cost per qualified opportunity Quarter-over-Quarter Growth The impact of Revive was felt immediately, with key growth metrics showing strong improvements: Q1: Baseline Q2: +143% lead qualification rate Q3: +281% lead qualification rate Sales Pipeline Metrics Average response time: 4.8 minutes Technical qualification rate: 74.7% Conversion to discovery call: 57.6% (up from 27.3%) Monthly qualified opportunities: 94 (previously 31) Cost Efficiency Customer acquisition cost reduced from $2,840 to $1,174 Technical staff hours saved per week: 62 ROI achieved in 6 months

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Seamless Integration Easy CRM and project management integration: Revive easily integrated with existing systems, minimizing disruption. Enhanced qualification workflows: Revive’s artificial intelligence enhanced existing processes without needing major changes. Minimal disruption to ongoing projects: Revive's AI platform was seamlessly integrated into existing systems, ensuring minimal disruption to ongoing projects. Scalable Growth In addition to being easy to implement, Revive is a game changer for the IT services partner, enabling the company to grow and scale its business. After the Revive implementation, they were able to: Handled 8x more technical inquiries without additional staff Maintained consistent qualification quality Supported expansion into new service areas ROI Metrics 4x increase in qualified technical consultations: More technical opportunities were qualified, leading to higher conversions. 72% reduction in pre-sales engineering time: Engineers spent less time on qualification and more time solving complex problems. ROI achieved in just 3 months: The results were clear—the IT Services partner experienced a positive return on investment within just a few months of implementing the platform.

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By implementing Revive's AI platform, the IT Services partner gained several key advantages: 24/7 technical inquiry handling Consistent qualification process Automated solution matching Intelligent opportunity scoring Optimized resource allocation The Director of Business Development reflects, "Revive’s AI platform has transformed our ability to quickly qualify and respond to technical opportunities. Our engineers can now focus on complex solution design rather than initial qualification calls.”

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Revive’s adaptable platform empowers companies to unlock their full potential. Whether your business needs a faster lead response, enhanced client engagement, or streamlined support, Revive is ready to help. To see how Revive can be tailored to drive your company’s success, book an appointment with our team today.

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